Order Hardware
Browse and order new terminals, printers, and accessories directly from the portal. Cart, checkout, and shipping all handled in one place.
Overview
The Order Hardware section is the in-portal shop for new terminals, printers, and accessories. Browse the catalogue, add items to a cart, and check out — the order is shipped to your registered business address and the cost is billed via your normal merchant invoice.
Catalogue
The catalogue is a grid of available products with:
- Product image — photo of the device
- Name — e.g. SurfTouch Pro, SurfPrint Pro-K
- Category — terminal, printer, accessory
- Description — key specs and use case
- Price — in your merchant’s currency
- Quantity selector — + / - buttons to add to cart
Cart
A cart icon in the top-right shows the running total and item count. Click it to open the cart drawer where you can:
- Review every line item
- Adjust quantities or remove items
- See subtotal, taxes, and shipping
- Review the Checkout total
Checkout
When you’re ready, click the Checkout button. The form asks for:
- Shipping address — defaults to your registered business address; editable per order
- Billing details — pulled from your merchant profile
- Optional notes — delivery instructions, contact person, etc.
Confirm the order and the system places it with our hardware fulfilment partner. You’ll get an email with tracking once the parcel ships.
Tracking and History
Past orders appear with their status (placed, processing, shipped, delivered) and tracking link where available. You can also re-order any past purchase with a single click.
Tips
- Order more terminals than you immediately need — having a spare on the shelf prevents downtime if a device fails
- Pair each new terminal with a SurfPrint receipt printer for a complete in-store kit
- For high-volume locations, consider SurfPad Pro for larger screens and integrated printer
- All hardware ships with the latest payment software pre-installed — pair via QR code and you’re live in minutes