Surfboard Payments Privacy Policy
Thank you for using our websites and services. Personal integrity is important to us and we take your privacy seriously. This Privacy Policy aims to provide you with sufficient information regarding our use of your personal data. Please read this Privacy Policy carefully.
Please contact us if you have any questions regarding this Privacy Policy or any general questions about your personal data. You can always contact us by sending an email to privacy@surfboardpayments.com.
Surfboard Payments AB, Barnhusgatan 4, 111 23 Stockholm, a Swedish limited liability corporation, ("we", "our", "us" or "Surfboard Payments"), including our affiliates (collectively "Surfboard Payments Group"), is committed to protecting and respecting the privacy of any individual whose personal data we process as part of our provision of products and services under the Our payment services and Surfboard Payments brands (collectively "Services" or "Payment Services").
1. What is personal data?
Personal data is any information which directly or indirectly identifies a living physical person. This can mean e.g. names, addresses and phone numbers but also include information such as log data, encrypted data and IP-addresses, if they can be connected to a physical person.
2. What is processing of personal data?
Processing of personal data is every action that is taken in relation to personal data, irrespective of if it is done in an automated way or not. Examples of common processing actions is collection, registration, organization, structuring, storaging, adaptation, transfer and deletion of data.
3. What processing does this Privacy Policy Cover?
This Privacy Policy only covers the processing of personal data for which we are the data controller, meaning where we decide on the purposes (why the personal data is collected) and means (which personal data is collected, for how long it is stored, etc.) of the processing.
4. In relation to whom are we a data controller?
- Users: We are the data controller for personal data processed when a person registers for and/or uses our services.
- Merchants: We are the data controller for personal data processed when our customers register for and/or use our payment services.
- Representatives: We are also the data controller of personal data relating to customer representatives.
- End-customers: We are the data controller for the processing of personal data that takes place when a customer of our Merchant chooses to pay.
5. What information do we process about you?
Categories of personal data we process:
- Contact information: e.g. name, address, phone number, email
- Identification information: e.g. identification number, ID, passwords
- Financial information: e.g. bank details, card information, financial transactions
- Behavioural and tracking details: e.g. location data, IP-number, cookie identifiers
6. Security and Integrity
We take security seriously. We always process personal data in accordance with applicable laws and regulations, and we have implemented appropriate technical and organizational security measures to prevent that your personal data is used for non-legitimate purposes or disclosed to unauthorized third parties.
7. Your rights
- Right to be informed about how we process personal data
- Right to access the personal data that we hold about you
- Right to rectification of inaccurate or incomplete personal data
- Right to erasure ("right to be forgotten")
- Right to restrict the processing of your personal data
- Right to object to the processing of your personal data
- Right to data portability
8. Contact Us
You can always contact us by sending an email to privacy@surfboardpayments.com.
If you are unhappy with our processing of your personal data you may lodge a complaint with the supervisory authority for data protection in your country.