Ticketing
The card in their pocket is already the ticket.
Queues form where a ticket has to be found, shown and scanned. Surfboard turns the payment card itself into the credential, so entry is a tap: no app to download, no QR code to screenshot, no barcode that will not scan in the rain.
- 1 Tap from payment to entry
- 0 Apps for the ticket holder to install
- 24/7 Gates that keep working offline
Ticketing that works at the gate, online and on a phone.
Loyalty and identification features turn any card into a credential, omni-channel access keeps the same ticket valid wherever it is presented, and the acceptance devices are built for gates, turnstiles and hands full of other things.
- 01
Payment Card as a Ticket
Revolutionize the entry experience by issuing tickets directly to the consumer's payment card or APM upon purchase. When they buy online through our checkout, the ticket is 'loaded' onto their credentials. Upon arrival, they simply tap the same card to enter-bypassing slow QR-code scanning and dramatically speeding up check-in at arenas and venues.
- 02
Loyalty Tokens for User Identification
Leverage Surfboard's loyalty tokens to link users directly with their loyalty accounts and benefits. With loyalty tokens integrated into every ticket transaction, customers feel rewarded and valued, strengthening brand loyalty and encouraging repeat visits.
- 03
NFC and QR Code Compatibility
Our acceptance devices don't process payments-they also read non-payment NFC cards, allowing for effortless compatibility with various ticketing systems. Additionally, they can read QR code tickets, providing added convenience and versatility to support a range of ticket formats.
- 04
Seamless Verification with CheckoutX
Ensure secure and efficient ticket validation with our CheckoutX application. Ideal for scenarios like railway checks, staff can instantly verify if a traveler has a legitimate ticket loaded on their payment method using a simple mobile device. This eliminates the need for cumbersome equipment and streamlines operations on the go.
Orders, payments and tickets in a single flow.
One RESTful API handles the sale, the entitlement and the redemption, so a ticketing platform does not have to reconcile three systems that disagree about what happened.
-
Enhanced Customer Experience
By reducing friction at every touchpoint, from purchase to entry, our solution enhances the ticketing experience for customers. Using loyalty tokens and payment cards as tickets simplifies processes and allows customers to enjoy their experience without extra steps or delays.
-
Reduced Operational Complexity
Unified payment and ticketing options mean less overhead in managing separate systems. Accept payment cards, NFC, and QR codes with a single device that's ready for both inspection and transaction-no need for additional hardware or staff training.
-
Scalable for Every Venue Size and Type
Whether for stadiums, concerts, public transit, or museums, Surfboard's ticketing solution adapts to every scale, offering tailored, powerful options for entry and payment management that make it ideal for high-traffic environments and smaller, specialty venues alike.
Surfboard at the gate
The capabilities ticketing partners switch on first.
Each one is reachable from the integration you have already written. Nothing below is a separate product to buy.
-
NFC Reading
Festival wristband workflows
-
Identification
Cardless entry, no QR codes
-
Gift Cards
Multi-day passes and entitlements
-
Multi-Merchant
Festival vendor ecosystems
-
Webhooks
Real-time entry and redemption events
-
Offline Payments
Resilience at high-traffic gates
Supported Payment Methods
Here are the payment methods we support across our platform:
Make the queue the part of the event nobody remembers.
Events, festivals, public transport or venues: tell us how people get in today and we will show you what changes when the payment card becomes the ticket.
Tell us what you're building
Build it yourself
Step-by-step developer guides for everything on this page.
Create and manage product catalogs, products, variants, inventory levels, and analytics through the Catalog API.
Read guide Online · GuideRedirect customers to a Surfboard-hosted checkout page. The fastest way to accept online payments with minimal integration effort.
Read guide In-store · GuideUse the NFC Reading API to create tag-reading sessions on payment terminals, scan NFC/RFID-tagged products, and retrieve scanned tag data.
Read guide Online · GuideProcess online payments entirely from your backend with Merchant Initiated Transactions. Full control over recurring payments, subscriptions, and tokenized card flows.
Read guide