Reports

Overview

The Reports section gives you exportable settlement data for accounting, reconciliation, and bookkeeping. Each report rolls up a defined period of activity into a single downloadable file.

Report Types

You can generate three kinds of reports:

Type	What it covers	Typical use
Daily	One day of activity, settled to your bank	Day-end reconciliation
Monthly	A calendar month of activity	Monthly bookkeeping
Cash register	All activity tied to a specific terminal	Z-reports / per-shift cash-up

Report Columns

Every row in the report list shows:

• Settlement date — when the funds will be (or were) paid out
• Transaction dates — the period the report covers
• Report type — Daily, Monthly, or Cash register
• ID — the unique reference of the report
• Sales — gross sales for the period
• Returns — refunds for the period
• Fee — processing fees deducted
• Payout — net amount transferred to your bank account
• Download — click to download the full report file

Creating a Report

Click + Create report at the top of the page. You can choose:

• The report type (daily, monthly, or cash register)
• The date range or specific terminal
• The file format (CSV, PDF)

The portal generates the report on demand and adds it to the list.

Filtering and Sorting

Use the column headers to sort by settlement date, transaction date, report type, or amount. Pagination at the bottom lets you flip through historical reports — the system keeps a full audit trail.

What’s in the File

The downloaded file includes line-by-line detail for every transaction in the report period: order ID, terminal, store, card brand, amount, fee, tip, and any adjustments. This is the same data your accountant or ERP system needs for VAT, settlement, and revenue reconciliation.

Why Two Totals Can Differ

The most common question about these reports: the fee on the monthly report does not match the fees added up across that month’s payouts. Both numbers are right. They count different things.

• The monthly report covers the transactions you took during that calendar month.
• The payouts are the transfers that reached your bank during that month.

Payouts arrive two to three days after the transactions they cover. So the payout that lands on 1 May pays for transactions from the end of April, and the sales you take in the last days of May arrive in your bank in June. Line the two up and they are offset by a couple of days at each end.

Transactions	Paid out	Fee
29—30 April	1—2 May	43.50
1—28 May	during May	1,196.50
29—31 May	1—3 June	87.20

Your May monthly report shows a fee of 1,283.70 — what May’s trading cost you. Adding up the payouts that arrived in May gives 1,240.00 — because that set starts with two days of April and stops before the last days of May.

Which Report Is a Sale In?

One rule covers it:

Your monthly report follows the date you took the payment. Your payouts follow the date the money moved.

So a sale is counted in two places, and around the turn of a month those are different months:

You took the payment	It reached your bank	On the monthly report for	Among the payouts for
30 April	2 May	April	May
15 May	17 May	May	May
31 May	2 June	May	June

To find where a particular sale went, take the date you took it, add two to three days, and read across.

Fees Are Collected After the Month Closes

Fees are not taken out of each payout. Payouts arrive in full through the month, and the fee for the whole month is collected afterwards in a single deduction.

So the deduction on your statement in early June is May’s fees, and it matches the fee on your May monthly report. Comparing that deduction against May’s payouts compares two different periods, and will never balance.

Refunds Count in the Month You Issued Them

A refund you process in June against a sale from May comes off June’s figures. It does not change your May report. If a refund is missing from the month of the original sale, that is why.

Answering the Common Questions

You want to know	Look at
What you traded, and what it cost you, in a given month	That month’s monthly report
What was deducted from your account this month	Last month’s monthly report fee
Why a specific transfer was the amount it was	The payout row, or that day’s daily report
What to give your accountant for VAT	The monthly report

Tips

• Run a Daily report at end-of-day to match till totals
• Use Monthly reports for bookkeeping and VAT returns
• Use Cash register reports per terminal for per-shift cash-up
• Schedule reports to download automatically through the API or webhook integration if you need to push them into another system