Notification Subscriptions
Subscribe to persistent, account-level event notifications delivered via email, Slack, or SFTP. Receive settlement reports and operational alerts for merchants and partners.
Overview
Notification subscriptions let you set up persistent, account-wide delivery of event notifications at the merchant or partner level. Unlike webhooks, which deliver HTTP callbacks to your server, notification subscriptions deliver events through email, Slack, and SFTP channels.
Use notification subscriptions for ongoing operational alerts such as daily settlement reports, rather than real-time payment status updates.
Subscribing to Notifications
Merchant Report Notifications
POST /merchants/:merchantId/notifications/reports
{
"event": "DAILY_FILE_TRANSFER",
"email": "finance@yourcompany.com",
"slackUrl": "https://hooks.slack.com/services/T00/B00/xxx"
}You must provide at least one delivery channel (email, slackUrl, or sftpInfo). You can include multiple channels in a single request.
Response:
{
"status": "SUCCESS",
"data": [
{
"notificationId": "abc123",
"NotificationChannel": "EMAIL"
},
{
"notificationId": "def456",
"NotificationChannel": "SLACK"
}
],
"message": "Notification subscription created successfully"
}Partner Notifications
Partners use the same structure with the partner endpoint:
POST /partners/:partnerId/notifications/reports
{
"event": "DAILY_FILE_TRANSFER",
"email": "ops@partner.com"
}SFTP Delivery Channel
For automated file-based delivery (such as settlement CSVs), include sftpInfo:
{
"event": "DAILY_FILE_TRANSFER",
"sftpInfo": {
"host": "sftp.yourserver.com",
"user": "surfboard-reports",
"port": 22,
"remoteDirectory": "/reports/daily",
"separator": ","
}
}The response includes a publicKey for SFTP channels. Add this key to your SFTP server’s authorized keys to allow Surfboard to deliver files.
Fetching Existing Subscriptions
Retrieve all configured notification subscriptions for a merchant or partner:
GET /merchants/:merchantId/notifications
GET /partners/:partnerId/notificationsBoth endpoints support optional query parameters: event, notificationChannel, and notificationId.
{
"status": "SUCCESS",
"data": [
{
"notificationId": "abc123",
"event": "DAILY_FILE_TRANSFER",
"notificationChannel": "EMAIL",
"address": { "email": "finance@yourcompany.com" },
"status": "ACTIVE"
}
]
}Unsubscribing
Remove a subscription by its ID:
DELETE /merchants/:merchantId/notifications/:notificationId
DELETE /partners/:partnerId/notifications/:notificationIdBest Practices
- Store notification IDs. Save the
notificationIdreturned when subscribing — you need it to unsubscribe or filter notifications later. - Monitor subscriptions. Periodically fetch your active subscriptions with the GET endpoint to confirm they are still active and correctly configured.
- Use multiple channels. Combine email and Slack for critical alerts to ensure visibility across your team.
- Secure SFTP access. After adding the Surfboard public key to your SFTP server, restrict access to the designated directory and user.
API Reference
| Action | Method | Endpoint |
|---|---|---|
| Subscribe merchant reports | POST | /merchants/:merchantId/notifications/reports |
| Subscribe partner reports | POST | /partners/:partnerId/notifications/reports |
| Fetch merchant notifications | GET | /merchants/:merchantId/notifications |
| Fetch partner notifications | GET | /partners/:partnerId/notifications |
| Unsubscribe merchant | DELETE | /merchants/:merchantId/notifications/:notificationId |
| Unsubscribe partner | DELETE | /partners/:partnerId/notifications/:notificationId |
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