Support In-person payments SurfTouch
Set up your SurfTouch
Initial setup
To setup SurfTouch:
- Once SurfTouch is turned on, you’ll see a welcome screen asking you to select your WiFi network.

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Tap on Select a WiFi network. A list of available WiFi networks will show up.
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Select your preferred WiFi network from the list.
Note: SurfTouch also includes an inbuilt SIM card that allows mobile network connectivity. If WiFi is unavailable, SurfTouch can still operate, but we recommend using WiFi for consistent connectivity.
- Once SurfTouch establishes a connection with the Surfboard servers, a screen will prompt you to register the terminal. On this screen, tap Register Terminal.

- SurfTouch will display a 6-digit OTP for registration. Read more here on how to register your terminal

- After the registration, SurfTouch will automatically receive the required updates and configurations.

- After receiving the required updates and configurations, your SurfTouch will be available to create orders and receive payments on.
Still stuck? Email support@surfboardpayments.com or raise a ticket in the Merchant Portal or, for partners, the Partner Portal.
Updated 1 July 2024