Support In-person payments CheckoutX SoftPOS

Express activation of CheckoutX

For all users of the CheckoutX app who are not utilizing a partner app, we provide a lightning-fast activation process to turn your mobile device into a payment terminal. Follow the steps below to get started:

1. Make sure you have downloaded the CheckoutX app

Download the CheckoutX app through AppStore for iPhone or Google Play Store for Android.

2. Login to your merchant portal

Login at surfboardmerchant.com and visit Terminals.

There, you’ll find a button called CheckoutX

Click that CheckoutX button. This will open a window on your screen displaying a QR code and a link.

Use the camera on the device you wish to activate to scan the displayed QR code. Alternatively, if you are using the same device that you want to register, you can directly open the provided link. Please note that the QR code or link is valid for a short time (the page shows a countdown) before a new one is needed.

Please note: The CheckoutX app must be installed on the device you use to scan the QR code or open the link.

4. Done

Your device is now successfully registered and ready for use. If you wish to register additional devices, you can click on “Create New Inter-App Code.”

This quick activation process is ideal for registering multiple new devices or for remote registration. For instance, you can simply copy the link and send it via SMS to the phone you wish to activate.

Still stuck? Email support@surfboardpayments.com or raise a ticket in the Merchant Portal or, for partners, the Partner Portal.

Updated 24 February 2025