I get a connection error screen

If the SurfPad fails to connect during setup, a Connection Error screen will be displayed.

To resolve this, do one of the following:

1. If WiFi is previously configured, to attempt WiFi connection, press the number keys in the following order - 9 4 3 4

2. To connect to the mobile network, press the number keys in the following order - 4 7 6 0

3. To manually select a WiFi network, press the number keys in the following order - 6 2 6 8

4. To force a server connection, press the Cancel key on the keypad.

After SurfPad is connected to either WiFi or mobile network, it will connect to Surfboard servers.