Support CheckoutX POS General
Where is my NFC located?
The chip for recognizing near-field communication (NFC), which is a short-range wireless connectivity technology that lets NFC-enabled devices communicate with each other, is located somewhere on the back of your smartphone. Please refer to this article to see the NFC chip placement on your specific device: https://surfpay.surfboardpayments.com/nfc-location.
We then recommend that you put a sticker at the spot of the chip, so that it is extra clear to your customer where it is placed. If your device is not included in the list, please contact support for assistance.
Typically, on Android devices, the NFC chip is positioned either near the camera or toward the center of the phone, while on iPhones it is located at the top of the front side.
Still stuck? Email support@surfboardpayments.com or raise a ticket in the Merchant Portal or, for partners, the Partner Portal.
Updated 30 September 2025