What are the possible reasons for payment failures?

For the CheckoutX POS app, the in-person payment might have failed due to multiple reasons, such as:

• Failure to update the app
• Device internet issues

 [https://apps.apple.com/se/app/checkoutx-pos/id6737559876)

https://play.google.com/store/apps/details?id=com.surfboard.checkoutx

If this doesn’t work, try to restart the device.

Lastly, you can try to reinstall the app. Upon reinstallation you need to register it again in your Merchant Portal. Find out how you do that here

Contact the support team for help.