How do I activate Swish?

Adding Swish to your merchant account is incredibly simple. You don’t need a separate agreement with your bank to access Swish; the entire process is managed through Surfboard Payments, just like card transactions.

Here’s how to activate Swish:

1. Log in to your Merchant portal

Visit www.surfboardmerchant.com and then navigate to your settings.

Under the Settings page, you’ll find these tabs: Profile, Company details, and Payment methods.

2. Activate Swish

Within the Payment Methods section, click on the “Activate Swish” button to automatically start the process.

Once Swish has been activated, it will appear in your terminals after a restart.

Note that Swish can take up to one day to be active throughout the system.

3. Accept payments with Swish

When accepting payments with Swish, your customers can effortlessly scan a QR code using their Swish app at the terminal. As a fallback option, we provide an input field for the customer’s phone number during the purchase process. If they are unable to use their phone’s camera—perhaps due to a malfunction—they can simply enter their number and then open their Swish app to complete the transaction. You only need an agreement with us, and your business name is shown to the customer in the Swish app during the payment.