Support Payment methods Activation
How do I activate Klarna?
- Log in to the Merchant Portal.
- Go to Settings and open the Payment Methods tab.
- Click the switch next to Klarna. A dialog explains that the pricing is in your Merchant Cover Sheet.
- Click Agree and activate.
Only admins can turn payment methods on or off. To turn Klarna off again, click its switch and confirm with Deactivate.
Klarna pays out at T+7. See Accept Klarna for more about Klarna on Surfboard.
If you run into problems, contact our support.
Still stuck? Email support@surfboardpayments.com or raise a ticket in the Merchant Portal or, for partners, the Partner Portal.
Updated 27 August 2024