Support Payment methods Activation

How do I activate Klarna?

  1. Log in to the Merchant Portal.
  2. Go to Settings and open the Payment Methods tab.
  3. Click the switch next to Klarna. A dialog explains that the pricing is in your Merchant Cover Sheet.
  4. Click Agree and activate.

Only admins can turn payment methods on or off. To turn Klarna off again, click its switch and confirm with Deactivate.

Klarna pays out at T+7. See Accept Klarna for more about Klarna on Surfboard.

If you run into problems, contact our support.

Still stuck? Email support@surfboardpayments.com or raise a ticket in the Merchant Portal or, for partners, the Partner Portal.

Updated 27 August 2024