Support Getting started Onboarding
Why is KYB/onboarding required?
KYB (Know Your Business) is a mandatory process for signing up with Surfboard Payments services. According to payment regulations, KYB is the method of validating the customers and merchants who are going to onboard and start using Surfboard Payments services. We gather different kinds of information affecting risk profiles from you via KYB, to make onboarding and payments safe and ensure regulatory compliance.
Still stuck? Email support@surfboardpayments.com or raise a ticket in the Merchant Portal or, for partners, the Partner Portal.
Updated 14 March 2024