Support Getting started Onboarding
Why do you require my gift card details?
Gift cards and other prepaid products pose a potential risk as products are not delivered in connection to the purchase. If you are unable to honor your obligations, the responsibility falls on us. We therefore need to know these details for our internal risk management purposes.
Still stuck? Email support@surfboardpayments.com or raise a ticket in the Merchant Portal or, for partners, the Partner Portal.
Updated 14 March 2024