What's the difference between a digital receipt and a digital payment slip?
By default, our acceptance devices produce a payment slip. For it to be a digital receipt, you need an ECR (Electronic cash register). For our integrations through partners, who provide you with a POS or similar, this is handled by them. For our Surfpay merchants, however, this is enabled by adding our ECR-compliant piece to their Surfpay account.
For more information about how to become ECR compliant as a Surfpay merchant, please contact our support.
Still stuck? Email support@surfboardpayments.com or raise a ticket in the Merchant Portal or, for partners, the Partner Portal.
Updated 14 March 2024