Support Payments and receipts

How do I share the receipt or digital payment slip with the customer?

There are two ways of sharing a receipt or a slip. First, the email option which sends the slip per email, or second, the QR code in the receipt screen after a successful transaction which the customer scans with their smartphone camera. This allows the customer to access and download the slip.

You can also send the receipt or payment slip from the specific transaction inside your Merchant Portal: https://surfboardmerchant.com/sales/

Still stuck? Email support@surfboardpayments.com or raise a ticket in the Merchant Portal or, for partners, the Partner Portal.

Updated 14 March 2024