surfboard_white
  • Products
  • Platform
  • Solutions
  • Developers
  • About us
  • ResourcesNewsroom
    NewsroomNews, launches and articlesSupportAnswers for merchants and partnersSurflixProduct films, customer stories and launches
  • Support
Book a demo

Support / Account / Manage your account

How do I terminate my account?

Contact the support team. It will be done manually by our support agents.

Still stuck? Email support@surfboardpayments.com or raise a ticket in the Merchant Portal or, for partners, the Partner Portal.

Updated 14 March 2024

Manage your account

  • How can I update my bank account for payouts?
  • How do I change my contact information?
  • How do I terminate my account?
  • What if I forgot my password?
  • Why can’t I access my account?

Other topics

  • Getting started 11
  • In-person payments 48
  • Online payments 5
  • Payment methods 5
  • Payments and receipts 6
  • Payouts and reports 4
  • Merchant Portal 15
  • CheckoutX POS 28
  • Security 8
  • Troubleshooting 13

surfboard.

surfboard_white

Point your agent at Surfboard

Or read it yourself: llms.txt · MCP setup

Or ask your assistant

© Surfboard Payments 2026. All rights reserved.

Products

  • In-person payments
  • SurfTouch Pro
  • SurfTouch Retail
  • SurfPrint Pro
  • SurfPrint Pro K
  • SurfPad Pro
  • SurfMini
  • SurfAlone
  • SurfXpress
  • CheckoutX on iPhone
  • CheckoutX on Android
  • Online payments
  • Online Checkout

Platform

  • Foundations
  • Unified Commerce
  • Payment Methods
  • Identification
  • Tokenization
  • Customers
  • Generative & branding
  • AI API
  • White-Label
  • Commerce features
  • Value-Added Services
  • Gift Cards
  • Tips
  • Receipts
  • Promotions
  • Payment Links
  • NFC Reading
  • Multi-Merchant
  • Money & operations
  • Billing
  • Invoice
  • Payouts
  • Reporting
  • Adjustments
  • Offline Payments
  • Eventing & logistics
  • Webhooks
  • Notifications
  • Logistics

Solutions

  • By company type
  • For ISVs
  • For Acquirers & Banks
  • For PayFacs & PSPs
  • For Enterprise Merchants
  • For Marketplaces
  • For Small Businesses
  • By industry
  • Food & Beverage
  • Retail
  • Hospitality
  • Healthcare
  • Ticketing & Events
  • Wellness & Beauty
  • Unattended & Self-Service

About Surfboard

  • About us
  • For developers
  • API docs

Resources

  • Support Center
  • Newsroom
  • Surflix
  • What is Tap to Phone?
  • Cookies
  • SLA
  • Presskit

Stay up to date

Copyright © 2019-2026 Surfboard Payments AB. Headquarters: Stockholm, Sweden. All rights reserved. Barnhusgatan 4, 111 23 Stockholm. Organization number: 559214-0437 CookiesTerms & conditionsPrivacy policy