Published blogplatform updates

Performance Gains, Developer Upgrades & Terminal News – What’s New at Surfboard

1 min read

We’re continuously working behind the scenes to ensure your payments experience is faster, smarter, and more flexible. Here's what’s been rolling out recently across our platform:

⚡ Speed Improvements – Even Faster Payments

We’ve streamlined several core components of our platform to improve performance:

  • Internal processing: Trimmed across our infrastructure – rolled out globally shaving off up to 700 ms per transaction.
  • Replaced additional transaction data call: You now save an extra 200–700 ms (depending on network latency). This thanks to the recent addition of transaction details in the response of Check Payment Status API. Note that the transaction details are only available when the status is 'PAYMENT_COMPLETED'.
  • Webhooks fire instantly: Consider moving over to webhooks if you today rely on polling for status updates, this can cut times even more, depending on the frequency of your polling. You now get transaction details directly in the Order Payment Completed webhook.

These changes are already deployed and live across all environments. Now you will be able to print receipts on successful transactions at least 1-2 seconds faster.


🛠 Developer Improvements

We’ve launched several upgrades to improve the developer experience and documentation workflows for your AI coding setup:


💡 UI Enhancements

Our payment flows are getting a face lift with enhanced functionality:

  • Tipping: The custom amount is now expecting a total amount (including tip) instead of a tip amount.
  • Change payment method: The consumer can now change the payment method at the terminal after a transaction has been initiated from your POS.

🖐 Terminal & Tap to Pay Updates

Hardware and SoftPOS options continue to evolve:

SurfMini SoftPOS SurfMini SoftPOS - running on Android with Google Play Store

All of this works seamlessly with your existing Surfboard platform integration.

Got questions? Need help enabling a new feature? Reach out to your Partner Success Manager or contact us at support@surfboardpayments.com

More releases can be found here Check out the API changelogs here (or use our MCP to always stay up to date) Checkout the changelogs here »

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Checkout our products

Take a look at our products which includes both hardware-, and software-based payment solutions

SurfTouch

Hardware terminal

Our all-in-one handheld smart terminal device with scanner. Possible to mount in the countertop with a charger stand

SurfPrint

Hardware terminal

Our all-in-one handheld smart terminal device with scanner and printer. Good fit for restaurants, cafés, and bars

SurfPad

Hardware terminal

With a physical keypad. Perfect as a card terminal replacement, or paired with a customer-facing tablet screen

SurfAlone

Hardware terminal

Our unattended payment terminal is designed to seamlessly integrate EV chargers, vending machines, public transport, and beyond.

SurfXpress

SoftPOS

Our 22-inch SoftPOS Android tablet for self-checkout and customer-facing payments.

CheckoutX

Payment application

Our SoftPOS solution is for any smartphone, with no extra hardware needed. Can also be used as backup

CheckoutPro

Payment application

The customer-facing screen for multiple payment methods, loyalty, and campaigns. To be accompanied by the SurfPad

CheckoutOnline

Online Payments

Pre-built checkout page through link or SDK for your webshop or app