Surfboard Payments Achieves Industry-First PCI DSS 4.0 Certification on Multi-Cloud Setup

STOCKHOLM, SwedenJune 17, 2024 – Surfboard Payments proudly announces its groundbreaking achievement as the first company in the world to receive PCI DSS 4.0 certification on a multi-cloud setup. This significant milestone underscores Surfboard Payments' commitment to providing the highest security standards in payment processing, ensuring robust protection and seamless operation for its customers.

Surfboard Payments' processing environment has been certified under the newly updated PCI DSS 4.0 requirements, demonstrating the company's ability to meet the industry's most stringent security standards. This certification is not limited to a single cloud provider; it spans across Google Cloud, Microsoft Azure, and Amazon Web Services. By leveraging a multi-cloud strategy, Surfboard Payments ensures unparalleled resilience and reliability for its customers.

"Achieving PCI DSS 4.0 certification across multiple cloud environments is a testament to our relentless pursuit of security and innovation."

Aakash Yadav, Head of Compliance of Surfboard Payments, commented: "Achieving PCI DSS 4.0 certification across multiple cloud environments is a testament to our relentless pursuit of security and innovation. This multi-cloud strategy guarantees that even if one cloud provider faces an outage, our services remain uninterrupted, providing our customers with unmatched reliability and peace of mind."

Neal Hindocha, CIO of Surfboard Payments, added: "Our dedication to security and availability is reflected in this certification. We have built a robust infrastructure that ensures continuous service, even in the face of potential disruptions from any single cloud provider."

Key Features of Surfboard Payments' Multi-Cloud Infrastructure:

  1. Redundant Connectivity: All Surfboard Payments acceptance devices come equipped with SIM cards that can connect to two different mobile operators and can also be connected via WiFi. These devices are linked to one of the three supported cloud providers. In case of an issue, the device will automatically reconnect to another provider, ensuring continuous service.
  2. Multiple Transaction Paths: The system is designed with multiple pathways for transactions to reach the card network, ensuring redundancy at every step of the process. This multi-path approach guarantees that transactions are always processed securely and efficiently.
  3. Always Available: The combination of multi-cloud infrastructure and redundant connectivity ensures that Surfboard Payments' services are always available, which is crucial for maintaining trust and reliability in card payment systems.
  4. High Security Standards: The PCI DSS 4.0 certification affirms that Surfboard Payments meets the highest standards of data security, protecting sensitive payment information throughout the transaction lifecycle.

This pioneering achievement not only sets a new standard in the payment industry but also reflects Surfboard Payments' unwavering commitment to innovation, security, and customer satisfaction.

About Surfboard Payments:

Headquartered in Stockholm, Sweden, Surfboard Payments is a leading paytech company known for its innovative solutions in the payment industry. Operating under the Swedish Financial Supervisory Authority, Surfboard Payments offers a comprehensive payment platform for both in-store and online payments. The company’s solutions, including SoftPOS and API-based payment terminals, are designed to enhance the payment experience for partners, merchants, and consumers worldwide.

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Checkout our products

Take a look at our products which includes both hardware-, and software-based payment solutions


Hardware terminal

Our all-in-one handheld smart terminal device with scanner. Possible to mount in the countertop with a charger stand


Hardware terminal

Our all-in-one handheld smart terminal device with scanner and printer. Good fit for restaurants, cafés, and bars


Hardware terminal

With a physical keypad. Perfect as a card terminal replacement, or paired with a customer-facing tablet screen


Hardware terminal

Our unattended payment terminal is designed to seamlessly integrate EV chargers, vending machines, public transport, and beyond.



Our 22-inch SoftPOS Android tablet for self-checkout and customer-facing payments.


Payment application

Our SoftPOS solution is for any Android smartphone, with no extra hardware needed. Can also be used as backup


Payment application

The customer-facing screen for multiple payment methods, loyalty, and campaigns. To be accompanied by the SurfPad


Online Payments

Pre-built checkout page through link or SDK for your webshop or app